If you have received a damaged item, you can return it to us within 14 days. We will refund you the full amount including shipping costs. The goods must be returned at their own risk and expense in original condition and packaging with BPOST.

By damaged goods we mean the following:
• goods that were damaged during transport

By damaged goods we do NOT mean damage that:
• have been caught while unpacking the goods
• incurred while trying out the goods
• incurred due to careless handling of the goods
• incurred by incorrect use, in whatever way

After checking and accepting the returned goods, Boxxxie will send you an email with the return address as well as the amount to be refunded. Boxxxie will refund your amount within 14 days after receiving the goods.

Add your copy of your invoice here. *
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description of the damaged product (s) + number

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